Instructions

  • We are now conducting consultations via video telehealth and by telephone.
  • We prefer video teleconsultations. We use Skype. We are not using Zoom or Face Time.
  • If you don’t have Skype: it can be downloaded; or we can conduct a telephone consultation instead.
  • Please be at your computer / phone at the scheduled time of the appointment.
  • Dr Roberts will ask you to attend the rooms with your child if he feels it is necessary.
  • When we see patients in person, the seating in our waiting room has been reorganised to respect social distancing.
  • Please arrive at our rooms on time and enter the rooms 5 to 10 minutes before the scheduled appointment.
  • Please do not come to the rooms if you are unwell or self-isolating.
  • Please attend the consultation with just the patient and one parent only, and do not bring siblings.
  • We have closed some consulting sessions, and so if the phone is not answered, please leave a message.