Instructions

• We are now conducting consultations via video telehealth and by telephone.
• We prefer video teleconsultations. We use Skype. We are not using Zoom or Face Time.
• If you don’t have Skype: it can be downloaded; or we can conduct a telephone consultation instead.
• Please be at your computer / phone at the scheduled time of the appointment.
• Dr Roberts will ask you to attend the rooms with your child if he feels it is necessary.
• When we see patients in person, the seating in our waiting room has been reorganised to respect social distancing.
• Please arrive at our rooms on time and enter the rooms 5 to 10 minutes before the scheduled appointment.
• Please do not come to the rooms if you are unwell or self-isolating.
• Please attend the consultation with just the patient and one parent only, and do not bring siblings.
• We have closed some consulting sessions, and so if the phone is not answered, please leave a message.